Privacy Policy

1.0 Introduction

1.1 The Belgian Beer Huis Ltd is committed to protecting your privacy. This policy explains how we will handle the personal information you give us, why we collect such information and what we learn about you from your visit to our website. By using this website, you signify your assent to this policy. If you do not agree with this policy, you must immediately stop using this website.

1.2 The Belgian Beer Huis Limited is registered on the public register of data controllers maintained by the Information Commissioner. We work strictly in line with the Data Protection Act 1998 (or any future ammendments).

2.0 Changes to the policy

2.1 We reserve the right, at our complete discretion, to change, modify, add, or remove portions of this policy at any time and any changes will be notified to you using the e-mail address you have given us or by an announcement on this website.

2.2 Your continued use of this website, following the posting of changes to these terms, will mean you accept these changes.

3.0 Third party websites

3.1 On certain areas of this website, we may provide links to third party websites This policy only applies to the website under our control ( and not to any other website which may be linked. This policy does not describe information collection practices on other websites, including those linked to or from this website. These links are provided as a convenience to you, however please be aware that we do not control the third parties, or their websites and those third parties will have a different policy which applies to information that you may provide when you are on those third parties’ websites. You should read the privacy policies of all websites carefully before providing personally identifiable information.

4.0 Access Your Information

4.1 You have the right to see the information we hold about you and to get mistakes corrected. If at any time you wish to update or correct any personally identifiable information you have provided, or you no longer wish us to collect, use or disclose any personally identifiable information for the purposes described below, please do not hesitate to contact us using the details given at the end of this policy.

5.0 Transfer of personal information to another jurisdiction

5.1 Any personal information that you provide us may be transferred to jurisdictions other than the UK. By submitting your information to us, you are consenting to us transferring the information to such other jurisdictions. The privacy laws which will govern the use of the information in such other jurisdictions may not be considered as rigorous in preventing the disclosure of personal information as the UK privacy laws. That said, we will not sell, rent, trade or otherwise disclose the personal information you provide to anyone outside of the

5.2 Please note that subject to applicable data privacy legislation, we will also disclose your personal information if we believe we are required to do so to comply with any law, regulation, court order, or legal or government request. In the unlikely event that all or part of our business is acquired by a third party, your information will be transferred to the new corporate owner. Without assuming any obligation to do so, we also reserve the right to collect and share any information we deem necessary to investigate or act in connection with suspected fraud, illegal activities, possible harm to persons or property, to protect ourselves or one or more of our users or their heirs, or as otherwise required or permitted by law.

5.3 Finally please keep in mind that certain areas of our web site may be interactive in nature and may allow you to post information that other users can see. If you do not wish to have information viewed publicly, please do not use those portions of the website.

6.0 Information collected and the purposes for which it is collected

6.1 We collect personal information on our users in two ways:

6.1.1 Through registration and information that we request that you enter on certain pages on the website; and / or through cookies (for more information about cookies, please see below).

6.1.2 We may ask you for your name, age, billing address, delivery address, product selections, credit card or other payment information, city, postcode, mobile telephone number, email address, comments, suggestions or other information relating to our website, our products or services, or the company. In addition, other specific types of information may be requested in connection with contests, sweepstakes, other promotional offers or other marketing efforts.

6.1.3 Our purpose in gathering this personal information is to process any order that you make use it within The Belgian Beer Huis Website.

6.1.4 Contact you to notify you that you have been selected as a winner of a contest or sweepstakes.

6.1.5 Send you details if you are a winner of or to confirm your entry to future competitions or events

6.1.6 Send you current mailings or other marketing information about our brands and our companies in which we think you would be interested through e-mail/mail/SMS messaging (if you have given us permission to do so when you have registered with us.)

6.2 If there are purposes other than those identified above, The Belgian Beer Huis Limited will identify the purposes for which it wishes to collect your personal information at or before the time the information is collected or before using your personal information for a purpose not previously identified.

6.3 The Belgian Beer Huis limited will retain your personal information only if necessary for fulfilment of the purposes described above or as required by law.

6.4 You will be able to unsubscribe from receiving marketing information from us, by simply texting back “stop” or emailing back “Unsubscribe” at any time to any text marketing message or by following the ‘unsubscribe’ link in the e-mail marketing we send to you. Alternatively, you may send us a request using the contact details at the bottom of this policy.

6.5 You will be able to unsubscribe from receiving marketing information from us, by simply texting back “stop” or emailing back “Unsubscribe” at any time to any text marketing message or by following the ‘unsubscribe’ link in the e-mail marketing we send to you. Alternatively, you may send us a request using the contact details at the bottom of this policy.

6.6 Please note that if you opt not to receive promotional messages from us, we will still continue to send you information that relates to any account you may hold with us, or any business relationship you may have with us, such as a request you have made for or about our goods and services (such as transactional messages about sweepstakes in which you may have entered).

7.0 Security

7.1 We make sure that all the information we hold on you is stored securely on our servers and we will always follow strict security procedures in storing, using and sharing the information you give us, to prevent unauthorised access to it. We also encourage you to take appropriate measures to protect yourself, including, for example, keeping all user names and passwords confidential.

7.2 In addition to our general technical and organisational measures we use state of the art encryption technologies to ensure your privacy. Whenever data is being transmitted between your browser and this website, we make sure that the data flow is encrypted.

8.0 Disclosure to third parties

8.1 We want to be very clear: we do not obtain personal information about you other than that which you choose to provide, and we will not sell, rent, trade or otherwise disclose the personal information you provide to anyone not listed below except in those instances where you give us express permission to share this information with specific third parties.

8.2 Your personal information may be shared with:

8.2.1 The Belgian Beer Huis Ltd (or any successors in title to our business)

8.2.2 The Belgian Beer Huis advertising and promotional agencies and consultants

8.3 Companies such as Realex (CC/DC Payments), PayPal and Amazon Pay are our chosen payment processing providers. On making a purchase through this website you will be required to pay via Realex, PayPal and Amazon pay who will capture your personal information in accordance with their own privacy policies.

9.0 Cookies

9.1 We use cookies on this website. Cookies are a small piece of data transmitted from a website and stored in a user’s web browser while visiting the website. With the help of cookies, information is stored for a certain period which can also be used to identify the user’s device.

9.2 You can adjust the settings of your browser in such a way that the browser informs you about the use of cookies on your device.

9.3 There is a check-box authorising us to collect cookies and giving the various uses without which we cannot offer you many of our services:

9.3.1 Signing in Cookies. This allows remembering previous actions such as text entered into a registration form when navigating back to a page in the same session.

9.3.2 Essential Cookies. Remembering security settings which restrict access to certain content e.g. to help with parental control choices.

9.3.3 Functional Cookies. Remembering if you visited the website before so that messages for new visitors are not displayed to you or remembering settings applied to the website such as colour, font size and layout.

9.3.4 Performance Cookies. These allow us to make our site experience better. And they let us try out different ideas. We sometimes get other companies to analyse how people are using our Website. These companies may set their own performance cookies You can opt out of these cookies here.

9.3.5 Advertising Cookies. These are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns

9.4 As a user you have the right to request information on the data we store concerning you as well as the purpose of storage. In addition, you have a right to demand that incorrect data are being corrected and data which are inappropriate or no longer needed are being deleted. For information, requests and suggestions regarding data protection, please do not hesitate to contact us.

9.5 Integrated into this website are the targeted advertising tools. These tools use cookies and similar technologies and enable us to analyse the visitor’s use of our website. For this purpose, the generated information in the cookie (including your IP-address) is sent to us and stored to enable us to optimise the use of our website and/or provide you with advertisements tailored to your interests. You may exclude the use of these tracking technologies by selecting the appropriate settings on your browser. Be aware that in this case it may occur, that you may not be able to use all functions of this website.

Please note that during your visits to our websites you may notice some cookies that are not related to The Belgian Beer Huis.

9.6 On occasion, we embed content from social media and other third-party websites. These may include YouTube, Twitter, Facebook, Soundcloud, Vine, Instagram, Pinterest and Flickr. As a result, when you visit a page containing such content, you may be presented with cookies from these websites and these third-party cookies may track your use of The Belgian Beer Huis website. The Belgian Beer Huis does not control the dissemination of these cookies and you should check the relevant third party’s website for more information. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on The Belgian Beer Huis website.

9.7 Where we embed content from social media and other third-party websites, some websites may use Google Analytics to collect data about user behaviour for their own purposes. The Belgian Beer Huis does not control this and for more information see GA’s site ‘How Google Uses Data’.

10.0 Legal drinking age

10.1 This website is not intended for or directed to individuals who are not of legal drinking age in their country of residence, including persons under 18 years of age. We do not knowingly collect any information from such individuals. Parents, if you believe your child has provided us with personal information, please contact us at

11.0 Queries

11.1 If, at any time, you have any requests or queries concerning this policy or want to update your details, please contact us at:

The Belgian Beer Huis Ltd

Pine House
17 Changi Road
IP25 6JA

Effective Date: This policy was last updated on 15 January 2018.